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Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Sunday, May 24, 2015

MISSION ACCOMPLISHED!

It's May, a celebratory month for so many reasons!

We have our own reason to celebrate - it's the month the motel was ready for operation, well, this was way back... in 1952. Although the project started in 1948, it came to completion in May 1952.

Sixty three years in the making and we are loving to be part of this great transformation.

Every year we've been involved in a project around the property, this year it was more like 4 different area we worked on: 
  • the house bathroom - made it a master 4piece bathroom, 
  • the lobby - reception area got a make over for flooring and wall finishes, 
  • then another room, #5 became the cozy, contemporary, welcoming king bed for the modern days 
  • and a 4piece bathroom as well.
It seems like I was quite preoccupied for the last couple of months to say the least!

Pictures from the lobby!














Here are some pictures from the king size bed #5









and here are some pictures from the 4piece bathroom






THE END! (at least for now)




Wednesday, May 6, 2015

IN THE MAKING


 2015 News Flash! 


  • Introducing: book online this summer for 2night-stay on WEEKENDS and save!

2Night Stay-SAVING OPPORTUNITY!

Offer is $11 less for the 2nd night when staying 2 nights over the weekend!




Room five now has a King size bed and a luxurious bathroom; a walk in shower welcomes you and the 2 people soaking tub is there for more relaxation; we have plush towels and the spa like bath experience should stay with you for a while.

Pictures shown are not in the final state.



  • Reception/Lobby area got a face lift as well; we hope you find the changes welcoming when entering our office; we had to let go of the carpet and those uneven walls and have an upgrade finish product. 
We want to be part of the green, luxury Boomer (see above link for article)

Pictures shown are before the final product





               We hope to see YOU  here this season!





Saturday, November 29, 2014

CYBER WEEKEND DEALS Start NOW!

I hope everyone had a wonderful Thanksgiving! 

I have so much to be thankful for, including being the owner of this wonderful business - The Usonian Inn. I could never ask for a better gift then the ability to be my own boss; that brought me to a different level, getting to know so many of you, be able to be at your service was always a nice opportunity to have! 

We put together a group where we can bring all our available gifts to you in one place.
There are MANY DEALS going on now - I am always available for the phone as well during the business hours usonianinn.com




Here is a BOARD on Pinterest that might pick your interest! 

At the same time we make it easier for those that don't have an account on Pinterest and ask you to just visit our group on facebook here.
This group is summarizing different venues you can make your shopping so much fun and diversify the possibility of what gifts you make to those loved ones.

Here is a separate list:
Zazzle - personalize any item with your own picture and collect royalties on it as well -

MyVollara - Stay healthy and keep your house free of germs with Made in America products, Free shipping with orders of $150 or more!

Vonage - the way to talk around the world - use your cell international  for the same cost, many free features, save your cell minutes and more


Happy Shopping!

Monday, May 13, 2013

History in the making - Room 11 contemporary remodeling

What's new!

Spring has sprung and this is an excellent season for refreshing our property; the approach was - small area remodeling. 

Although we are always looking after our customer desire and comfort, it might not be for everyone.

So, this spring we worked hard and definitely achieved the final product to our likings. 
We so hope that everyone will enjoy the room remodeled style and our choice of new contemporary furnishing.

The description of the remodeled room in my own words will be: simple, create more homey atmosphere, make it looks more spacious, airy,... attractive and best, quiet and secluded!


Room 11 - corner view
With hard work and more time spend then we wished, room 11 is ready to rent.

Here is an array of pictures for the renovation in the making...





Room 11 Remodeling in The Making Slideshow: Carolina’s pics in Spring Green was created with TripAdvisor TripWow!


When do you plan to stay with us?


Monday, April 22, 2013

Earth Day surprise Nomination!


What a nice surprise for the Earth Day celebration! April 2013

This is what Trip advisor email read!

"Congratulations, The Usonian Inn LLC
You are a TripAdvisor GreenLeader!
Your property successfully achieved Bronze status in the TripAdvisor GreenLeaders Program. Your new GreenLeaders badge appears on your property listing and on search results for hotels in your area. Plus, as a TripAdvisor GreenLeader, you're entitled to receive a free framed certificate to display at your property. Request your new certificate today!"

You can now see our badge on our web home page, and here is the press release!

See our nomination green leaf by the main picture!





We achieved GreenLeaders Bronze level! Here is the press release!


THE USONIAN INN LLC - AWARDED TRIPADVISOR GREENLEADERSSTATUS
  Spring Green,  USA – 04.22.2013 THE USONIAN INN LLC today proudly announced it has been accepted as a GreenLeaders, Bronze level into the new TripAdvisor® GreenLeaders™ program, which helps travelers plan greener trips by identifying environmentally-friendly accommodations across the U.S.
 TripAdvisor GreenLeaders have met a set of environmental standards developed for TripAdvisor by a leading environmental consulting firm, with input from expert partners. The more green practices a hotel has in place, the higher its GreenLeader level, which is shown on the property’s listing on the TripAdvisor site.
 Where History Meet the Green Future!”
 Travelers can now search for accommodations that have a GreenLeaders status on the TripAdvisor site, and view a detailed list of environmentally-friendly practices that they can expect at each location.
 “TripAdvisor GreenLeaders are leading the hospitality industry in making efforts to improve their environmental footprint,” said Jenny Rushmore, director of responsible travel at TripAdvisor. “We greatly applaud these accommodations and are pleased to share their eco-friendly practices with our online audience of more than 200 million travelers.”
 The TripAdvisor GreenLeaders program was developed in partnership with the U.S. Environmental Protection Agency’s ENERGY STAR® program, the U.S. Green Building Council, and the United Nations Environment Programme. For more information, please visit www.tripadvisor.com/GreenLeaders.
 About TripAdvisor
TripAdvisor
® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, January 2013
**Source: Google Analytics, worldwide data, January 2013
©2013 TripAdvisor, Inc. All rights reserved. SOURCE TripAdvisor



TripAdvisor Media

Call: 608-588-2323
reservations@usonianinn.com
Carolina Dursina - Hotel Operator



Wednesday, April 10, 2013

A few more dots - a refresher



 Our Check In System, The Process & More


The online booking engine has enabled us to concentrate on what's going on in the office and at the front desk, also helping us save time; when we started with that program it felt like hiring a Virtual Assistant - many places referred to as the - VA. We pay for the service and in other words, we expect it to be working for us.
Preferably we like you to use the online system; get familiar with our policy and take advantage of the LMS Last Minute Special - Web Offers - offers available for immediate booking, (7 days in advance)
The online booking link is available 24/7 on our web page under Room and rates/Amenities tab. 
NEW: Bookable packages gave us the opportunity to extend offers throughout the season and a variety of options! 


Details are important
  • When booking online, we ask certain info to match the info on the person filling in the form
  • PLEASE, enter the ADDRESS on the form as it appears on your credit card BILLING STATEMENT 
  • when booking more rooms you should be aware that the Deposit is charged to your card the same day; you should be comfortable to book 2 or 3 rooms using your credit card data
  • $10 deposit is Required at the time of booking and in the event you cancel that becomes an administration fee and is non refundable; when checking in it is applied towards your total charges. 
Time is precious
  • everyone's time counts, and you might not want to spend too much time by the desk when checking in.
  • if you booked more then one room with one credit card info, be aware that, it will take us more to record the info on the guest that is not in the system
  • IN A HURRY? - please call ahead with your personal info to make the check in a smooth, quick  process
  • VIP - OPEN DOORStop in by the desk and pick up your key (inquire within)



WEEKEND DISCOUNTS
  • There is limitation to what type of discounts we offer over the weekend
  • NEWLY INTRODUCED: 5% OFF for Military, AARP - when a 2 night-stay booking is made
  • Same season returning customers is 3% OFF (if you book more then once for the season, 2nd or 3rd time, discount is offered)

HISTORIC landmark listed on the Wisconsin State Register of Historic Places AND Policy updates

  • we hired an accredited Historian to write the report to be presented before Wisconsin Historical Society Review Board in Madison.
  • State Historic Preservation Review Board approved the nomination of the Rest Haven Motel, original name given, known as The Usonian Inn LLC, on February 18th, 2011 the Historic  
  • in the effort to continuously preserve the property our policy highlights - NO BICYCLES ALLOWED IN THE ROOMS ON AGAINST THE BUILDING!


Tuesday, December 11, 2012

How To Book a Hotel Room at our property

Booking a hotel is very easy and there is a variety of ways to do it. 

Some people love the thrill of the bargain hunt; others want to talk to the hotel staff in person, so they can be sure and arrange exactly what they want.

Then, there are the people who let a travel agent handle it for them.
Also is the easy way of online booking search engine, showing you alternative days and room types when booking.

There are  a few common ways to book a hotel room with us. All of them will require a credit card, in order to reserve the room and secure your rate.

***Since we are an independent property, we do not have the same procedures for booking a room or saving a room as the chain Hotels do.


Directly from the hotel website. Not all information is on the main page; Click on the ROOM AND RATES tab and click on CHECK AVAILABILITY AND RATES link;

if you travel within the next 7 days to date - check our our WEB DISCOUNT link.
  1. Enter the dates for your stay and number of people/rooms.
  2. Search our pages and links for seasonal offers or special promotion (links in our blog)
  3. Choose a room from the search results. 
  4. Enter your payment information; at the time of booking we retain a $10 deposit which in case of cancellation is non-refundable
  5. Make sure you get a confirmation number or a confirmation email
  6. Print your receipt - ONLY if necessary

Deal with Hotel directly by calling our phone line, we also provide a toll-free number:
  1. Call us within our business hours (8AM - 9PM) or visit the hotel if you are in the area.
  2. Ask about rates for the dates you plan to visit.
  3. Ask about any specials we might have.
  4. Book the room that suits your needs and make your requests at this time.
  5. Give your payment information to reserve the room and keep your receipt - as a green property, we love to e-mail you the receipt. (we prefer to give you a written confirmation)

Travel agents:
  1.  Visit a travel agent
  2. Review options, offer the agent all details, dates, number of travelers in your group, room type you desire.
  3. Submit your payment info to the hotel staff or ask to talk to them directly.
  4. Always ask for a confirmation (we prefer to send it in writing)

  • We do accept most major credit card, inclusive American Express, and NOW also Paypal payment, personal checks are accepted - Wisconsin state only.
  • We require payment upfront at the time of booking.




General Payment info:
  • For most options, the charges will not appear until checkout. During reservations, the hotel checks to make sure your card is valid. Some hotels may require a deposit and some travel websites may require you pay upfront at the time of booking.
  • When you check into the hotel, a hold is placed on the funds that cover the cost of your room. At checkout, the final charges are put through, along with any room service or other services you charged to your room.
  • Travel agents typically require payment upfront.


Monday, June 4, 2012

What to Expect - Part I

What could YOU expect from our property


************************************
Physical location and the building
  • conveniently located on the North side of Spring Green village
  • situated on a park like setting
  • walking distance from downtown, shopping area and restaurants, nature conservancy
  • near state parks, close driving distance
  • simplistic architecture, USONIAN style (if not familiar with Frank Lloyd Wright's style, this is a different design then your usual buildings)
  • building sits on the N side of Hwy 14 and the intersection of county Road 23 South;
  • office situated in the middle of the building, has 5 rooms on the West wing, left to the office (rooms 1-5), and 6 rooms on the East wing, on the Right side of the office (rooms 6-11)
  • renovated - bathrooms designer makeover, recently accomplished
  • green sustainable property
  • patio furniture
  • simplistic furnished but with taste
  • country settings/rural area
  • bicycle trails start from our property edge to take you to your destination
************************************
Personnel
  • great personnel on duty 7:30AM - 10PM (exceptions on Saturdays/Sundays when we close earlier as time )
  • prompt service
  1. emails are looked at and replied to, a few times a day - at least by the end of each day
  2. phone messages - we call you back as soon as we are free to do so; if we are not able to answer your on the spot, leave a message - 
  3. if secondary line rings please feel free to leave a message, we will be treating those with the same promptitude
  • we treat you with respect, and wish you have a great, relaxing, restful experience with us
  • room service by request
  • wake up calls
  • special arrangements for late check in
  • we do reserve the right to have meals and close the office for lunch or brakes
**************************************
Online access services

  • we've gone MOBILE!
  • you can access our page 24/7 - easy ways to navigate ( read more then just the WELCOME page to find answers to  MANY of your questions)
  • provided - pictures from our property- photo gallery with interior/exterior and surrounding area, (off "Contact Us" tab on our web side pages)
  • interactive bar 
  1. for questions, email, to set up meeting time for a return call or more
  2. online reservations access (see schedule and rates), online booking is FREE
  3. notifications and last minute updates
  4. FIND us/LIKE us on Facebook or follow us twitter
  • FREE WI-FI
  • rooms have coffee makers, refrigerators and microwave, operable window for cross ventilation
  • Online offers
  • there are some offers almost on every page, read, search , find and take advantage when booking online (Space provided on the Form to list the offer you found) or by phone
  • property policy - a PDF format, under Room and Rate/Amenities page
  • access to our gift shop items, see sample, customizable item shop
**********************************
MISC


  • a non-smoking and pet Free environment
  • DirecTV noncommercial movies, sports packages
  • Policy/Rules  "Rules are made NOT to be broken; accept the fact that we mean what we say and we need you to respect what is written."
  • We are a Family Owned & Operated Small Business! (for more info, click on the link) 
**********************************
Accolades



Like our business Facebook page for many more good tips! 
Warmly, Carolina




Monday, July 4, 2011

Your reviews on our business

"Life is a journey" - we all hear this so often; a journey is experience, a journey  full of events OR we can also say that Life is a Journey!


Part of my campaign is to capture reviews from those that stayed with us, we hope that all build some great memories with us and look forward to having you come back again.


We put together a "Check out report"  - listing a few links where you can post your reviews;
we appreciate your time and encourage to help us get the word out about our environmentally friendly efforts and the ongoing process of sustainability.


This is the body of the e-mail message we sent when we send out the "Check-out report!"


TODAY'S ANALOGY: a REVIEW = in value, a great tip or,
in other words, we appreciate a Review as much us our housekeeping appreciates a tip on the night stand! 
(I know there is room for interpretation; all I want to say is don't worry if you didn't tip my housekeeping, I'll be much happier or equally the same with a great Review. it's just a different WAY of tipping!)


"Thank you for staying with us, we hope your experience helped you build great memories and you are planing to return!

Please take a minute and rate us, let us know about your experience at our establishment. We thank you in advance for that.


For those with on
Facebook, please find us at:Facebook page

Also you can use our guest book - no need to sign or open an account, - of our web page link -  


use
Trip Advisor here


Find us on Yahoo also 


Use Google, Kayak, Yelp, Insider Pages and many more sites where our property is listed.

Your time is much appreciated.

We hate spam as much as you do.
We do NOT share or sell your e-mail it to anyone."



Again, thank you for reading this post and mostly for your participation!

Tuesday, June 28, 2011

Making Business decisions that help!

Yes, NOW we accept American Express Credit Cards!

When we did some changes to our card processing system, we decided that it will be worth trying to accept American Express.

Little I knew that the card is offering so many incentive to the cardholders, that  whoever has one is trying to take advantage of the travel miles Plus or Reward Points - I do not have an American Express card but, see for yourself here!

Since we made that decision, I am able to capture more business or more business travelers.

Thank you everyone for bringing your business to our eco-friendly establishment!                                                  

Tuesday, June 14, 2011

On Your Side - Part II



Other TRAVEL TIPS


Verify and clarify. Call to verify your reservations and arrangements. Get the details  
behind vague promises that you’ll be staying at a “five star” resort or sailing on a  
luxury” cruise ship. When you have the names, addresses and telephone numbers of the airlines, car rental companies, and hotels you’ll be using, confirm all arrangements for yourself.  
See our Inn's policy

Put it on paper. Get the details of your vacation in writing. Get a copy of the company’s cancellation and refund policies, and ask “What if...?” Consider whether some form of travel cancellation insurance may be appropriate.


Use a credit card to make your purchase. If you don’t get what you paid for, you may be able to dispute the charges with your credit card company. However, don’t give your account number to any business until you’ve verified that it is reputable.

Avoid a travel club flub. Ask questions before joining a travel club. Sometimes, a “free trial” membership can result in unauthorized charges on your credit card. Find out what you’ll get for your money and how you can cancel.

Won a “free” vacation? Not so fast. Scam artists may tell you you’ve won a “free” vacation, but then claim to need your credit card number for “verification.” Tell them to take a hike. If the promotion is legit, you never need to pay for a prize.