How To Book a Hotel Room at our property

Booking a hotel is very easy and there is a variety of ways to do it. 

Some people love the thrill of the bargain hunt; others want to talk to the hotel staff in person, so they can be sure and arrange exactly what they want.

Then, there are the people who let a travel agent handle it for them.
Also is the easy way of online booking search engine, showing you alternative days and room types when booking.

There are  a few common ways to book a hotel room with us. All of them will require a credit card, in order to reserve the room and secure your rate.

***Since we are an independent property, we do not have the same procedures for booking a room or saving a room as the chain Hotels do.

Directly from the hotel website. Not all information is on the main page; Click on the ROOM AND RATES tab and click on CHECK AVAILABILITY AND RATES link;

if you travel within the next 7 days to date - check our our WEB DISCOUNT link.

1. Enter the dates for your stay and number of people/rooms.
2. Search our pages and links for seasonal offers or special promotion (links in our blog)
3. Choose a room from the search results. 
4. Enter your payment information; at the time of booking we retain a $10 deposit which in case of cancellation is non-refundable
5. Make sure you get a confirmation number or a confirmation email
6. Print your receipt - ONLY if necessary

Deal with Hotel directly by calling our phone line, we also provide a toll-free number:

1. Call us within our business hours (8AM - 9PM) or visit the hotel if you are in the area.
2. Ask about rates for the dates you plan to visit.
3. Ask about any specials we might have.
4. Book the room that suits your needs and make your requests at this time.
5. Give your payment information to reserve the room and keep your receipt - as a green property, we love to e-mail you the receipt. (we prefer to give you a written confirmation)

Travel agents:

1.  Visit a travel agent
2. Review options, offer the agent all details, dates, number of travelers in your group, room type you desire.
3. Submit your payment info to the hotel staff or ask to talk to them directly.
4. Always ask for a confirmation (we prefer to send it in writing)

• We do accept most major credit card, inclusive American Express, and NOW also Paypal payment, personal checks are accepted - Wisconsin state only.

• We require payment upfront at the time of booking.

General Payment info:

• For most options, the charges will not appear until checkout. During reservations, the hotel checks to make sure your card is valid. Some hotels may require a deposit and some travel websites may require you pay upfront at the time of booking.
• When you check into the hotel, a hold is placed on the funds that cover the cost of your room. At checkout, the final charges are put through, along with any room service or other services you charged to your room.
• Travel agents typically require payment upfront.

NOTE to our CUSTOMERS

It is important at this time for you to make sure you read our Calendar of Events! 

The link is on our blog page on the right hand!

Cancellation policy at small properties

I would expect everyone to be a little considerate and be aware of our cancellation policy.

Assumption doesn't work to well with such a large industry; this involves a little of your time and you can avoid any inconvenience that might arise at a later time.

"Cancellation policies tend to be stricter at small B&Bs than at big hotels, and with good reason, said Bill Carroll, senior lecturer at the School of Hotel Administration at Cornell University in Ithaca, N.Y.

Cancel your reservation at a four-room B&B at the last minute, and the innkeepers lose 25% of the night's income, compared with just one-half percent at a 200-room hotel, Carroll said.

Although policies vary widely, Sandy Soule, vice president for marketing at BedandBreakfast.com, a marketing service for nearly 10,000 B&Bs, said many B&Bs charge one night's rate or 50% of the total stay -- whichever is more -- if you cancel less than a week before your stay."

Los Angeles Times/Travel October 23, 2009