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Monday, June 4, 2012

What to Expect - Part I

What could YOU expect from our property


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Physical location and the building
  • conveniently located on the North side of Spring Green village
  • situated on a park like setting
  • walking distance from downtown, shopping area and restaurants, nature conservancy
  • near state parks, close driving distance
  • simplistic architecture, USONIAN style (if not familiar with Frank Lloyd Wright's style, this is a different design then your usual buildings)
  • building sits on the N side of Hwy 14 and the intersection of county Road 23 South;
  • office situated in the middle of the building, has 5 rooms on the West wing, left to the office (rooms 1-5), and 6 rooms on the East wing, on the Right side of the office (rooms 6-11)
  • renovated - bathrooms designer makeover, recently accomplished
  • green sustainable property
  • patio furniture
  • simplistic furnished but with taste
  • country settings/rural area
  • bicycle trails start from our property edge to take you to your destination
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Personnel
  • great personnel on duty 7:30AM - 10PM (exceptions on Saturdays/Sundays when we close earlier as time )
  • prompt service
  1. emails are looked at and replied to, a few times a day - at least by the end of each day
  2. phone messages - we call you back as soon as we are free to do so; if we are not able to answer your on the spot, leave a message - 
  3. if secondary line rings please feel free to leave a message, we will be treating those with the same promptitude
  • we treat you with respect, and wish you have a great, relaxing, restful experience with us
  • room service by request
  • wake up calls
  • special arrangements for late check in
  • we do reserve the right to have meals and close the office for lunch or brakes
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Online access services

  • we've gone MOBILE!
  • you can access our page 24/7 - easy ways to navigate ( read more then just the WELCOME page to find answers to  MANY of your questions)
  • provided - pictures from our property- photo gallery with interior/exterior and surrounding area, (off "Contact Us" tab on our web side pages)
  • interactive bar 
  1. for questions, email, to set up meeting time for a return call or more
  2. online reservations access (see schedule and rates), online booking is FREE
  3. notifications and last minute updates
  4. FIND us/LIKE us on Facebook or follow us twitter
  • FREE WI-FI
  • rooms have coffee makers, refrigerators and microwave, operable window for cross ventilation
  • Online offers
  • there are some offers almost on every page, read, search , find and take advantage when booking online (Space provided on the Form to list the offer you found) or by phone
  • property policy - a PDF format, under Room and Rate/Amenities page
  • access to our gift shop items, see sample, customizable item shop
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MISC


  • a non-smoking and pet Free environment
  • DirecTV noncommercial movies, sports packages
  • Policy/Rules  "Rules are made NOT to be broken; accept the fact that we mean what we say and we need you to respect what is written."
  • We are a Family Owned & Operated Small Business! (for more info, click on the link) 
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Accolades



Like our business Facebook page for many more good tips! 
Warmly, Carolina




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