NOTE to our CUSTOMERS

It is important at this time for you to make sure you read our Calendar of Events! 

The link is on our blog page on the right hand!

News Press Release

We, once again put some effort in and made the news with great achievements; here is the pres release

FOR IMMEDIATE RELEASE                                     CONTACT: Carolina Dursina at 608-588-2323

THE USONIAN INN LLC
COMPLETES AH&LA GREEN GUIDELINES CHALLENGE FOR HOTELS
Hoteliers Challenged to Use Association Guidelines to Benchmark
Eco-friendly Operations and ROI

Spring Green WI, 53588, February 12, 2010 — THE USONIAN INN LLC successfully completed the American Hotel & Lodging Association (AH&LA) Green Guidelines Challenge, in which more than 200 hotels across the country tracked and, in many cases, improved their green business operations via AH&LA’s 11

Minimum Green Guidelines, released in November 2008 by the association’s Green Task Force.  With the aid of a tracking tool provided by AH&LA, THE USONIAN INN LLC communicated its results via an online Green Guidelines Challenge survey, as well as shared the hotel’s success stories and best practices.

The challenge asked hotels to measure occupancy statistics, monetary and energy expenditures, and return on investment (ROI) from specific green practices, and THE USONIAN INN LLC excelled in the areas of environmental performances, towel and linen reuse program and replacing all toilets that flush 1.6 gal/use. 

Based on existing environmental certification programs, including Green Seal, Green Globe, Green Key, and LEED, along with various state certification programs, the 11 Minimum Green Guidelines define ways to give hotel owners and operators opportunities to reduce operating costs and environmental impacts through reduced utility consumption, recycling programs, employee training, and supply chain management. The guidelines also allow hotels to improve their fiscal performance by tracking ROI against their general statistics.

THE USONIAN INN LLC received a certificate of completion in recognition of the hotel’s efforts. The hotel is continuing to maximize its green efforts by examining the additional 58 guidelines AH&LA has put forth and integrating new policies and practices into our operations. 

“By completing the challenge, THE USONIAN INN LLC, can be identified as an eco-friendly establishment, based on these important industry guidelines,” said GENERAL MANAGER. “We’re proud of our accomplishments and look forward to finding better ways to serve our guests – and the planet.” 

THE USONIAN INN LLC - Spring Green WI, 53588, February, 2010
Contact Carolina Dursina at 608-588-2323 or reservations@usonianinn.com

Serving the hospitality industry for nearly a century, AH&LA is the sole national association representing all sectors and stakeholders in the lodging industry, including individual hotel property members, hotel companies, student and faculty members, and industry suppliers. Headquartered in Washington, D.C., AH&LA provides members with national advocacy on Capitol Hill, public relations and image management, education, research and information, and other value-added services to provide bottom-line savings and ensure a positive business climate for the lodging industry. Partner state associations provide local representation and additional cost-saving benefits to members.

Letting the Old go Making room for the New

We are coloring our rooms, somehow.

The new bed covers are here and they look cheerful. A little color - or, i should say, rather a plain color on the bed makes the room look so much better, even roomier.

It was a fun experience to be changing the Old with something New, better and improved. 

It was a great feeling to be able to donate to a charity all the old stuff and at least make it of use for some people in need.

See more pictures here


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After all, hotels don't create travel; they serve it

The hotel industry is facing severe business challenges; how we react to those will determine how quickly we can return to some balance and profit growth.

As I learned more about the industry, I wrote this article and I hope you find it helpful!

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We could use your Help

We very much appreciate your business; along these few years I've been around, I see many of you, my customers returning to our place, - and all we hope is that you enjoy coming to our establishment not only to participate at the attractions in the area, but have a comfortable stay with us and relax with a glass of wine on the premises.

We worked hard and try to maintain the property in a great shape.

• Since 2007, when we took ownership of the property, we implemented some environmental friendly solutions in all aspects possible to make our lodging distinguished. We've watched our business and the concept of green hospitality grow to where it is today with nimble and responsive innovation. We couldn't have done it without our customers support and understanding during the makeover!

• We would like to thank you for choosing The Usonian Inn LLC as your green travel lodging, thank you for having stayed with us in the past and we hope you enjoyed our services.

•  We have several projects we are working on and on our ongoing efforts we decided to ask for your help! We could use your help!
  

We all hope you have a prosperous 2010 and build many memories from around the area when staying with us!

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News for 2010 - Policy changes

We are trying our best to operate our business smoothly and make your stay remarkable;

In  the mean time, we are learning how to pass on the information we like you to learn about the property's changes/updates.

The Good News:

• There will be a 3% OFF to the returning customers; with secondary booking for the same season. (book twice this season and the second time you will receive the discount)

• Customers paying cash will receive a 2% OFF the room rate.

The Other News:

• When purchasing a Gift Certificate with us, there will be a 3% Credit Card transaction fee; Gift Certificates can be wither e-mailed to you account or send to you with USPS.

• When walk in without reservation, we accept a cash form of pay, however, - we will still require a credit card that we'll keep in file for 7 days. Along with that we would like to obtain a copy of your drivers license.
  

• expect that we will run our business based on Our green guidelines

• make yourself familiar with our schedule - This is a Family Owned & Operated Small Business! -  hours of operation are listed on our web pages and are 7:30 AM - 10 PM

• No Items from the Rooms Are to be Removed for Outdoor use or OFF Premises at any time!

• Your credit card will be charged on your arrival,  you should inform us immediately if you wish to pay cash. 

• By changing the credit card on file to a different credit card, you will be charged a 4% credit card processing fee. 

• Personal checks accepted, WI State ONLY!

• we offer seasonal discounts and they are listed under "room and rates" on our webervation system as Last Minute Special; when booking use that link to take advantage of the discounted rate.

Info on Credit card transactions, reservations and more

As we have information passed on to us, merchants, I would like to share some helpful tips with our customers, you need to be aware of!

By authorizing your credit card for any reservations with us you are having the dollar amount on hold for a certain period of time. Precisely  - Visa and Master Card will hold the amount up to 7 days and Discover - up to 30 days.

This is no a charge on your card, it might appear as a charge on your bank statement if the card you use was a debit or an on hold transaction with your Credit Card for that dollar amount.

By the time you check in with us, your transaction might still show as of an "on hold" transaction, however the only time we charge your card is when you check in unless we discuss otherwhise.

So, in order to comply with that, what will be for us "Avoiding Unnecessary Additional Fees" we will follow procedures we are instructed; what is expected of us is:

• 1. to have the card authorized prior to charging it, and charge the sale on the same card - otherwise we are charged with "Misuse of Authorization" fees by Visa.
  

• 2. to charge the card and do it within the allotted time frame - otherwise if the  authorization was not obtained prior to the  charges occurrence, Visa calls this a "Zero Floor Limit" fee and that (the fee) is passed on to us, the merchants.

On the other  hand, we are offering a discount to those who are paying cash; however, that doesn't eliminate us having to ask for a credit card information we will have on file.

Happy traveling and spending in 2010!

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Holidays Greetings

Marry Christmas and a Happy New Year

During this special season, we would like to thank you for choosing The Usonian Inn LLC
as your green travel lodging, thank you for having stayed with us in the past and we hope
you enjoyed our services.
Since 2007, when we took ownership of the property, we implemented some environmental
friendly solutions in all aspects possible to make our lodging distinguished. We've watched
our business and the concept of green hospitality grow to where it is today with nimble and
responsive innovation. We couldn't have done it without our customers support and
understanding during the makeover!
As another year comes to a close, we hope you'll keep in touch. Follow us on Facebook. We
promise to keep you posted on everything new at our motel. We hope you'll enjoy the family
gathering this season and we also hope that our improved facility will be a delightful place
for a return visit with more friends.
We wish you a healthy and more prosperous 2010!
Happy Holidays!
The Usonian Inn LLC staff

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Holiday Season at the Usonian Inn and in Spring Green

We are open this month and happy to having our guests enjoy all the activities in town! Country Christmas celebration was a great event, even so, it was really cold!

Shops are open and busy; all business owners are trying to make your shopping a pleasant experience and a good one to remember!

Plan to be here next December and enjoy a play at the Gard Theater and shopping around; we'll post more for their schedule early February!

The House on the Rock is open and well decorated for the Christmas Celebration!

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Green ideas for the holiday season

I thought I will share this as an inspiration!

http://ping.fm/GOHjD

Stay "a Healthier you" this season!

I prefer to practice prevention in life; this is a good start!

http://ping.fm/6WXT1

Cancellation policy at small properties

I would expect everyone to be a little considerate and be aware of our cancellation policy.

Assumption doesn't work to well with such a large industry; this involves a little of your time and you can avoid any inconvenience that might arise at a later time.

"Cancellation policies tend to be stricter at small B&Bs than at big hotels, and with good reason, said Bill Carroll, senior lecturer at the School of Hotel Administration at Cornell University in Ithaca, N.Y.

Cancel your reservation at a four-room B&B at the last minute, and the innkeepers lose 25% of the night's income, compared with just one-half percent at a 200-room hotel, Carroll said.

Although policies vary widely, Sandy Soule, vice president for marketing at BedandBreakfast.com, a marketing service for nearly 10,000 B&Bs, said many B&Bs charge one night's rate or 50% of the total stay -- whichever is more -- if you cancel less than a week before your stay."

Los Angeles Times/Travel October 23, 2009