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Showing posts with label policy. Show all posts
Showing posts with label policy. Show all posts

Sunday, March 21, 2010

GREAT NEWS Emerging!!!

As far as it goes, we all like to catch a deal when we go shopping, when we book a flight and also when we reserve a hotel room.

We considered for the past season to offer a small discount to the members of AAA, AARP,  and to those that are paying cash - WITH 2 NIGHTS STAY ONLY;  reservation system requires for us to have a credit card on file.

Reaching that decision we introduced a WEEKEND Offer starting this season!

Find more info on property's policy!

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Wednesday, January 6, 2010

News for 2010 - Policy changes

We are trying our best to operate our business smoothly and make your stay remarkable;

In  the mean time, we are learning how to pass on the information we like you to learn about the property's changes/updates.


The Good News:

  • There will be a 3% OFF to the returning customers; with secondary booking for the same season. (book twice this season and the second time you will receive the discount)
  • Customers paying cash will receive a 2% OFF the room rate.

The Other News:

  • When purchasing a Gift Certificate with us, there will be a 3% Credit Card transaction fee; Gift Certificates can be wither e-mailed to you account or send to you with USPS.
  • When walk in without reservation, we accept a cash form of pay, however, - we will still require a credit card that we'll keep in file for 7 days. Along with that we would like to obtain a copy of your drivers license.

    • make yourself familiar with our schedule - This is a Family Owned & Operated Small Business! -  hours of operation are listed on our web pages and are 7:30 AM - 10 PM

    • No Items from the Rooms Are to be Removed for Outdoor use or OFF Premises at any time!
    • Your credit card will be charged on your arrival,  you should inform us immediately if you wish to pay cash. 
    • By changing the credit card on file to a different credit card, you will be charged a 4% credit card processing fee. 
    • Personal checks accepted, WI State ONLY!
    • we offer seasonal discounts and they are listed under "room and rates" on our webervation system as Last Minute Special; when booking use that link to take advantage of the discounted rate.

    Wednesday, October 14, 2009

    The Small Business Ownership


    As the owner/proprietor of a small business, family owned and operated, I realized that we have to keep our patrons informed; I am listing a few items here that should help.

    This is more like talking about the disadvantage to our customer and also what it is expected from you - as a customer.

    I determine that if I put "
    This is a Family Owned & Operated Small Business!" on each or my business page, people might get the idea, that the property is operated differently; and it is.

    With such property you can expect that the place has limited staff; hours of operation might be limited as well.

    Please review all info on the business page for details of this nature, that will eliminate any confusion that might throw you off, your expectations might be accurate if you will have the knowledge and please DO NOT Make any ASSUMPTIONS - ever, in life.

    I don't envision this will crate any inconvenience for you. All it takes is to be informed; ask questions if you didn't have a chance to search for the property's web page.

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