We could use your Help

We very much appreciate your business; along these few years I've been around, I see many of you, my customers returning to our place, - and all we hope is that you enjoy coming to our establishment not only to participate at the attractions in the area, but have a comfortable stay with us and relax with a glass of wine on the premises.

We worked hard and try to maintain the property in a great shape.

• Since 2007, when we took ownership of the property, we implemented some environmental friendly solutions in all aspects possible to make our lodging distinguished. We've watched our business and the concept of green hospitality grow to where it is today with nimble and responsive innovation. We couldn't have done it without our customers support and understanding during the makeover!

• We would like to thank you for choosing The Usonian Inn LLC as your green travel lodging, thank you for having stayed with us in the past and we hope you enjoyed our services.

•  We have several projects we are working on and on our ongoing efforts we decided to ask for your help! We could use your help!
  

We all hope you have a prosperous 2010 and build many memories from around the area when staying with us!

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News for 2010 - Policy changes

We are trying our best to operate our business smoothly and make your stay remarkable;

In  the mean time, we are learning how to pass on the information we like you to learn about the property's changes/updates.

The Good News:

• There will be a 3% OFF to the returning customers; with secondary booking for the same season. (book twice this season and the second time you will receive the discount)

• Customers paying cash will receive a 2% OFF the room rate.

The Other News:

• When purchasing a Gift Certificate with us, there will be a 3% Credit Card transaction fee; Gift Certificates can be wither e-mailed to you account or send to you with USPS.

• When walk in without reservation, we accept a cash form of pay, however, - we will still require a credit card that we'll keep in file for 7 days. Along with that we would like to obtain a copy of your drivers license.
  

• expect that we will run our business based on Our green guidelines

• make yourself familiar with our schedule - This is a Family Owned & Operated Small Business! -  hours of operation are listed on our web pages and are 7:30 AM - 10 PM

• No Items from the Rooms Are to be Removed for Outdoor use or OFF Premises at any time!

• Your credit card will be charged on your arrival,  you should inform us immediately if you wish to pay cash. 

• By changing the credit card on file to a different credit card, you will be charged a 4% credit card processing fee. 

• Personal checks accepted, WI State ONLY!

• we offer seasonal discounts and they are listed under "room and rates" on our webervation system as Last Minute Special; when booking use that link to take advantage of the discounted rate.

Info on Credit card transactions, reservations and more

As we have information passed on to us, merchants, I would like to share some helpful tips with our customers, you need to be aware of!

By authorizing your credit card for any reservations with us you are having the dollar amount on hold for a certain period of time. Precisely  - Visa and Master Card will hold the amount up to 7 days and Discover - up to 30 days.

This is no a charge on your card, it might appear as a charge on your bank statement if the card you use was a debit or an on hold transaction with your Credit Card for that dollar amount.

By the time you check in with us, your transaction might still show as of an "on hold" transaction, however the only time we charge your card is when you check in unless we discuss otherwhise.

So, in order to comply with that, what will be for us "Avoiding Unnecessary Additional Fees" we will follow procedures we are instructed; what is expected of us is:

• 1. to have the card authorized prior to charging it, and charge the sale on the same card - otherwise we are charged with "Misuse of Authorization" fees by Visa.
  

• 2. to charge the card and do it within the allotted time frame - otherwise if the  authorization was not obtained prior to the  charges occurrence, Visa calls this a "Zero Floor Limit" fee and that (the fee) is passed on to us, the merchants.

On the other  hand, we are offering a discount to those who are paying cash; however, that doesn't eliminate us having to ask for a credit card information we will have on file.

Happy traveling and spending in 2010!

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