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Saturday, June 4, 2011

On Your Side - Part I

Credit or charge card blocking
(As known as "on hold amount")



You should be aware of the
newest practice in making a 
reservation—credit or charge 


card “blocking.” “Blocking” is not 
a practice inititated by the 
lodging industry but is the only

way charge card companies will  
ensure payment at check-out. 



The clerk contacts your credit card company to give an estimated total. If the transaction
is approved, your available credit is reduced by that estimated amount. That is a 
“block.”

Be aware that if you use a different card or cash to pay your final bill, the company 
that issued the card you used to check in might hold the block for up to 15 days after you’ve
checked out.


That’s because it was not notified of the final charge and didn’t know you paid another way. This becomes a problem if you are near your credit limit. It is not only embarrassing to have your card declined, but if you have an emergency purchase to make you may not have enough available credit. 


To avoid this, use the same card at departure to pay your bill or be sure to ask the clerk to remove the “block” from the first card you used when you leave.


Please be aware that the only reason we are asking for an e-mail account is that you and us will have a written confirmation and our policy highlights will be outlined in the correspondence. 


See our Inn's policy 


For WI state: 

For more information
For more information, or to file a
complaint, contact the Bureau of
Consumer Protection at:
(800) 422-7128
2811 Agriculture Drive
PO Box 8911
Madison WI 53708-8911
(608) 224-4976
FAX: (608) 224-4939
TTY: (608) 224-5058
E-MAIL:
DATCPHotline@Wisconsin.gov
WEBSITE:
www.datcp.state.wi.us




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