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Thursday, April 18, 2013

Check out Green Resource Center - AH&LA




AH&LA Green Resource Center 
   
No matter where you are in the greening process, we have tools and resources to take your efforts to the next level.  For personal assistance, find out how you can get a one-on-one appointment with the Green Guru.


I want you to take a look at: Green Resource Center - AH&LA 

Wednesday, April 10, 2013

A few more dots - a refresher



 Our Check In System, The Process & More


The online booking engine has enabled us to concentrate on what's going on in the office and at the front desk, also helping us save time; when we started with that program it felt like hiring a Virtual Assistant - many places referred to as the - VA. We pay for the service and in other words, we expect it to be working for us.
Preferably we like you to use the online system; get familiar with our policy and take advantage of the LMS Last Minute Special - Web Offers - offers available for immediate booking, (7 days in advance)
The online booking link is available 24/7 on our web page under Room and rates/Amenities tab. 
NEW: Bookable packages gave us the opportunity to extend offers throughout the season and a variety of options! 


Details are important
  • When booking online, we ask certain info to match the info on the person filling in the form
  • PLEASE, enter the ADDRESS on the form as it appears on your credit card BILLING STATEMENT 
  • when booking more rooms you should be aware that the Deposit is charged to your card the same day; you should be comfortable to book 2 or 3 rooms using your credit card data
  • $10 deposit is Required at the time of booking and in the event you cancel that becomes an administration fee and is non refundable; when checking in it is applied towards your total charges. 
Time is precious
  • everyone's time counts, and you might not want to spend too much time by the desk when checking in.
  • if you booked more then one room with one credit card info, be aware that, it will take us more to record the info on the guest that is not in the system
  • IN A HURRY? - please call ahead with your personal info to make the check in a smooth, quick  process
  • VIP - OPEN DOORStop in by the desk and pick up your key (inquire within)



WEEKEND DISCOUNTS
  • There is limitation to what type of discounts we offer over the weekend
  • NEWLY INTRODUCED: 5% OFF for Military, AARP - when a 2 night-stay booking is made
  • Same season returning customers is 3% OFF (if you book more then once for the season, 2nd or 3rd time, discount is offered)

HISTORIC landmark listed on the Wisconsin State Register of Historic Places AND Policy updates

  • we hired an accredited Historian to write the report to be presented before Wisconsin Historical Society Review Board in Madison.
  • State Historic Preservation Review Board approved the nomination of the Rest Haven Motel, original name given, known as The Usonian Inn LLC, on February 18th, 2011 the Historic  
  • in the effort to continuously preserve the property our policy highlights - NO BICYCLES ALLOWED IN THE ROOMS ON AGAINST THE BUILDING!


Saturday, February 9, 2013

More access, more mobility, more options!


I hope everyone has a great February so far and that you are planning for a memorable special Valentine day!

Happy Valentine Day!

In previous post we mentioned how we took the opportunity with today's technology and gone mobile with our business listing; I hope that the exposure to many and accessibility help you on your decision making on choosing your lodging.


The idea of keeping up with all the social media is to offer your customers all kinds of perks to save them time and money!

Convenience: newly introduced - while on facebook - look for the orange square to reserve your room and book online right from FB page - a new window will open with descriptions and rate.









In the mist of refreshing our web page we came across of another opportunity and feel free to take advantage of; SAVE when booking Packages with us! 

This link will get you to the page where you can book the package of your preference, so far there are many packages covering all the way into May!

It's as easy as 1,2,3 to find all the information on our web page; click on Room and Rates and decide! As shown in the attached pictures.







Sometimes, I get calls for people and there is a surprise that we would even offer such things, like online booking, packages, etc...

We live in a small community but, that doesn't mean that we should not have the best, offer the latest and have you find here what we promise!

Happy Valentine Day and have fun browsing for your next vacation spot!