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Monday, October 26, 2009

Cancellation policy at small properties


I would expect everyone to be a little considerate and be aware of our cancellation policy.

Assumption doesn't work to well with such a large industry; this involves a little of your time and you can avoid any inconvenience that might arise at a later time.


"Cancellation policies tend to be stricter at small B&Bs than at big hotels, and with good reason, said Bill Carroll, senior lecturer at the School of Hotel Administration at Cornell University in Ithaca, N.Y.

Cancel your reservation at a four-room B&B at the last minute, and the innkeepers lose 25% of the night's income, compared with just one-half percent at a 200-room hotel, Carroll said.

Although policies vary widely, Sandy Soule, vice president for marketing at BedandBreakfast.com, a marketing service for nearly 10,000 B&Bs, said many B&Bs charge one night's rate or 50% of the total stay -- whichever is more -- if you cancel less than a week before your stay."

Los Angeles Times/Travel October 23, 2009


Wednesday, October 14, 2009

The Small Business Ownership


As the owner/proprietor of a small business, family owned and operated, I realized that we have to keep our patrons informed; I am listing a few items here that should help.

This is more like talking about the disadvantage to our customer and also what it is expected from you - as a customer.

I determine that if I put "
This is a Family Owned & Operated Small Business!" on each or my business page, people might get the idea, that the property is operated differently; and it is.

With such property you can expect that the place has limited staff; hours of operation might be limited as well.

Please review all info on the business page for details of this nature, that will eliminate any confusion that might throw you off, your expectations might be accurate if you will have the knowledge and please DO NOT Make any ASSUMPTIONS - ever, in life.

I don't envision this will crate any inconvenience for you. All it takes is to be informed; ask questions if you didn't have a chance to search for the property's web page.

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Tuesday, October 13, 2009

"Usonian Inn" Gifts


All items are designed by me, Carolina a.k.a. - CCD

I took a little time and designed some calendars, t-shirt, shoes, and other items with

original pictures from the Inn, with all year round seasons; I hope you enjoy viewing these
items as well as ordering some for Christmas Gifts

Something to remember!

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